Privacy Policy

1. Introduction

FlowFarm ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our device management and workflow automation platform.

2. Information We Collect

We collect the following types of information:

Account Information

• Name and email address
• Company/organization name
• Password (stored in encrypted form)
• Account preferences and settings

Usage Data

• Log data (IP address, browser type, access times)
• Device information for devices you connect
• Feature usage patterns
• Error and performance data

Device Data

• Device identifiers and specifications
• Device status and connectivity information
• Workflow execution logs

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your workflow tasks
• Send important service updates and notifications
• Improve and optimize the Service
• Provide customer support
• Detect and prevent misuse or security issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (TLS/SSL) and at rest
• Secure password hashing
• Access controls and authentication
• Regular security monitoring

5. Data Sharing

We do NOT sell your personal data. We may share your information only in these circumstances:

• Service Providers: With trusted partners who help us operate the Service
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Your Responsibilities

• You must have proper authorization to manage any devices you connect
• You are responsible for maintaining the security of your account credentials
• You are responsible for ensuring your use complies with applicable privacy laws
• You must respect the privacy rights of others in your use of the Service

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required for legal or legitimate business purposes.

9. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@flowfarm.app